Retain is a scalable, white-labeled digital communication platform designed to help credit unions enhance member engagement, automate personalized outreach, and optimize recovery efforts.
Powered by machine learning, Retain ensures compliance-friendly, multi-channel member interactions that drive better financial outcomes and strengthen long-term member relationships—all while keeping operational costs low.
Retain leverages advanced artificial intelligence (AI) to help credit unions connect with members at the right time, on the right channel, and in the right context—resulting in higher member satisfaction and improved repayment outcomes. We focus on delivering your credit union’s content in a way that truly resonates with your members, ensuring every message counts.
Retain’s SaaS offers a suite of digital communication channels including email, SMS and voicemail drop to meet your members where they are and provides fully compliant email and SMS functionality at scale including opt-out reporting for your consent management.
Learn about digital-first engagement through optimized delivery platforms designed with credit unions’ dedication to member experience.
There’s a better way for credit unions to engage and empower their members to repay their loans—and it starts with better communication delivery.
Should your business create and maintain a digital engagement program internally or partner with a trusted and experienced third-party service provider?