Retain’s digital collections software makes it easy to automate text messages and email for debt collection to meet your customers where they are. Our digital collections communication platform provides fully compliant email and SMS functionality at scale including opt-out reporting for your consent management.
Retain’s dedicated Email Operations and Deliverability Team proactively monitors and makes performance adjustments to optimize your program and protect your domain reputation. Delivery experts stay on top of ESP best practices and maintain relationships with ISPs for optimal email acceptance rates. Retain can catch your business up to speed and exceed the national industry averages in email and SMS metrics:
Retain’s software offers built-in, advanced digital collections compliance functionality. Our technology includes strict ownership and deliverability checks and guardrails for safely delivering emails and SMS based on debt collection best practices. Schedule a call to learn about Retain’s FDCPA and Reg F compliance controls.
With compliance tailored to your needs and data science models, our solution is tailor-made to be consistent and effective. Retain lets you easily restrict your messaging by state or set your desired state disclosures.