Better Engagement,
Your Customers and Bottom Line Will Thank You.

Whether you’re a service provider, lender or any business with important communication goals, Retain is your ready-to-use solution for engaging and retaining customers throughout their journey.

From managing past-due account communications to reminding customers of upcoming activity, Retain puts digital transformation at your fingertips to efficiently engage your audience. 

The sky's the limit on using Retain to improve your customer communications, including:

Delinquency Communications

Engage your past-due accounts before they are sent to collections and provide an easy path to repayment.

Payment Reminders

Reduce missed payments and maintain customer engagement throughout their journey with automated, timely reminders of upcoming deadlines.

Electronic Validation Notices

Organizations and law firms can spend less by sending their Model Validation Notices digitally, automating the delivery process and reducing costs of paper mail.

Electronic Validation Notices

Organizations and law firms can spend less by sending their Model Validation Notices digitally, automating the delivery process and reducing costs of paper mail.

Latest Resources

Client Testimonial

"Retain allows us to leverage the power of digital communications which has redefined how we connect with our customers. With minimal effort, we’ve been able to implement email strategies and have seen impressive results using Retain."

Consumer Fintech Client

"Using Retain has helped us fully automate email and SMS outreach efforts. Engagement increased as did the number of scheduled payments, reducing the number of eventual charge-offs on our books. These efforts have also allowed our internal team to focus on other high priority areas of the business."

Reach Financial LLC

"We tested Retain against another provider and the results were clear: Switching from call-and-collect outreach to using Retain’s digital-first approach presented new opportunities to communicate with our customers on their preferred channels, meaning better engagement and improved return rates."

Consumer Financial Services Provider Client

"The ease of use has been great. The implementation team worked with us and was willing to find creative solutions to help our business, and replacing our old approach with Retain has had huge cost savings benefits."

Lauren Scanio, Senior Customer Service Manager, Financial Services Client

"Using Retain has helped us optimize our communication channels by meeting customers where they are. We see better interactions with digital than just relying on phone calls, and have maintained performance levels while reducing our operational costs."

Kyle Sutter, SVP - Head of Collections, Atlanticus

Want to know more about Retain?