We give you the tools to improve engagement.
You collect more.

Reduce delinquency and losses

Whether they are late or just need a reminder to pay on time, our optimization engine lets you send communications to your customers digitally to encourage repayment and reduce roll rates

Lower expenses and headcount

No need for expensive headcount to manage your unresponsive customer relationships. Automating your digital communications allows you to keep your costs low and customer engagement high — especially as you scale up

Keep your costs under control

We focus on delivering your engaging content so that it actually gets seen by your customers. Our pricing plans are based on the number of customers you’re managing, never on how much you’re collecting – so as your programs improve, your costs don’t fluctuate.

Seamless integration

Retain integrates to your existing systems for a seamless customer experience, delivering your communications to direct your consumers to your portal or portal provider

Your compliance customized by code

Maintain compliance with built-in technology that ensures your state regulatory requirements are met no matter where your customers are located

“Using Retain has helped us optimize our communication channels by meeting customers where they are. We see better interactions with digital than just relying on phone calls, and have maintained performance levels while reducing our operational costs.”

Kyle Sutter, SVP – Head of Collections, Atlanticus

“The ease of use has been great. The implementation team worked with us and was willing to find creative solutions to help our business, and replacing our old approach with Retain has had huge cost savings benefits.”

Lauren Scanio, Senior Customer Service Manager, Financial Services Client

“Retain allows us to leverage the power of digital communications which has redefined how we connect with our customers. With minimal effort, we’ve been able to implement email strategies and have seen impressive results using Retain.”

Consumer Fintech Client

“Using Retain has helped us fully automate email and SMS outreach efforts. Engagement increased as did the number of scheduled payments, reducing the number of eventual charge-offs on our books. These efforts have also allowed our internal team to focus on other high priority areas of the business.”

Reach Financial LLC

“We tested Retain against another provider and the results were clear: Switching from call-and-collect outreach to using Retain’s digital-first approach presented new opportunities to communicate with our customers on their preferred channels, meaning better engagement and improved return rates.”

Consumer Financial Services Provider Client

It’s easy to get started.